Packages are generally dispatched within 3 days of receipt of payment. Standard shipping is by Purolator, Canpar or Canada Post, and is hand-delivered with signature. Shipping usually takes 2 to 9 business days. For heavy orders, we can use Day&Ross for shipping.

Please note that all packages sent by aircraft, sea, to a remote location, or to a postal code with the number 0, may be subject to additional shipping charges.



Shipping times (working days)

  • Canpar: 2 to 6 business days
  • Canada Post: 2 to 9 business days



Firearms order

All firearms are shipped with Canada Post or Canpar.



Ammunition order

  • Ammunition is shipped with Canpar (except to the United States).
  • No returns will be accepted. If there is an error in the package, please contact us as soon as possible. Shipping costs vary according to package weight.

*Please note that it is not possible to order firearms, ammunition or ammunition components from the United States.*



International orders and shipping

To find out more about shipping costs, please contact us by e-mail or phone. Sportèque ships to the U.S., Europe and worldwide. To ease the ordering and shipping process, if you are ordering from outside Canada, please call us directly at the store to place your order.

Sportèque is unable to provide an estimate of customs charges. Check with your local customs office for more information.

*Certain restrictions apply to orders from the United States. See below.*



Additional shipping charges

It is possible that additional charges may apply in cases where the box size, weight or distance from the address is exceptional. To find out your shipping costs, please refer to our shipping cost calculator in the shopping cart when ordering.



Shipping and order processing times

Our team will process your orders from Monday to Friday, once we have received them. Orders are picked up by shipping companies Monday to Friday. Therefore, an order placed between Friday evening and Sunday will not be dispatched until Monday, the next working day.



Estimated shipping times (including processing time)

  • Local order (Montreal, Quebec, Ottawa): 2 to 3 business days
  • Regional order (Quebec, Ontario, Maritimes): 3 to 5 business days
  • National order (Canada): 3 to 10 business days

Packages are generally dispatched within 2 days of receipt of payment. Standard shipping with Canpar, Purolator or Canada Post, delivered with signature. Transport takes approximately 2 to 6 working days.




No returns are accepted on ammunition nor primers. If there is an error in your order, please contact us as soon as possible.



Orders and shipments to the USA

Sportèque ships all products throughout the United States via USPS. Please note that some brands and types of products cannot be shipped to the United States.



Products that cannot be shipped to the United States :

  • Firearms
  • Ammunition
  • Ammunition components



Brands not available for shipment to the United States*:

  • Tusa
  • MSR Thermarest
  • Platypus
  • Seal Line

*Some brands may be added to this list. Please contact us at the time of ordering for further information.*




  • All sales are final.
  • No returns accepted

We accept no exchanges and make no refunds. However, if we ship an item that does not correspond to its description on the site, or if the item shipped is defective, we will assume the return shipping costs. If this is the case, please contact our customer service department.

Please note that Sportèque cannot be held responsible if you order an item of a specific size, color or style that does not suit you.




All our products are guaranteed by the manufacturers. If you have any questions, please contact our customer service department or the manufacturers. It is the customer's responsibility to inspect the condition of the product ordered upon receipt.

In some cases, the product may be damaged in transit or defective in packaging. It is therefore important that the customer contact customer service within 2 days of receipt of the package to inform us of the problem.



Are these products counterfeits?

All products available on the site are guaranteed to be new and authentic. Sportèque is an authorized retailer of all the brands distributed on the site.



In-Store Pickup in Drummondville

For online orders with an in-store pickup option in Drummondville, a sales consultant will contact you by email once your order is ready. Please wait to receive this confirmation email before heading to the store to pick it up. Upon arrival, please present a form of identification and your order confirmation.



Any questions?

If you have any questions about our ordering process, shipping, or the shipping of orders placed online, please contact us by email or phone. Our experienced team will be happy to give you all the information you need.