SHIPMENTS & RETURNS

Your pack shipment

Packages are generally dispatched within 3 days after receipt of payment and are shipped via Canpar Ground or Canada Post with tracking and drop-off with signature. For large & heavy orders, we can ship with Day&Ross. Please call for a quote.

All parcels sent by air, boat, remote location, or if your zip code has the number 0, you may have extra shipping charges.

 

Estimate delivery time:

  • 2 to 9 days Canada Post
  • 2 to 6 days Canpar

 

Guns Orders

All guns are shipped via Canada Post or Canpar

 

Ammunitions Orders

We cannot ship ammunitions with Canada Post Ammunitions have to be shipped with Canpar. Ammunition and Component have shipping according to weight of packages

Shipping fees include handling and packing fees as well as postage cost.

No returns are accepted. In the case of a mistake in the packaging call us as soon as possible.

Ammunition shipping depends on the parcel's weight.

 

International Shipping Quote

We'll be happy to provide you with a shipping quote. All you have to do is to phone or email us. Sporteque can ship to the United States, Europe and worldwide. Please contact us to place your order.

 

Shipping Policy Restrictions

*Additional charges and fees may be applied in cases where box dimension, weight, or remoteness of delivery address are exceptional.

 

RETURNS

Every sale is final.

No return is accepted.

 

All sales are final. We do not refund or exchange any item. The only reason you can return an item is if it is defective or does not match its description on the website. Note that the manufacturer's warranty still applies. If we mistakenly ship you the wrong product, or a damaged product, we will cover the shipping fees. If this occurs, please contact our customer service. Sporteque is not responsible if the size does not fit you or you don't like the colour or the style.

 

GUARANTEE

All of our products are guaranteed by the manufacturer. For all questions pertaining to this, please contact our customer service or contact the brand directly.It is the customer's responsibility to inspect the condition of their order immediately upon reception. It is possible that in certain rare cases items may be damaged in the shipping process or may arrive defective in their original packaging. If this occurs, it is imperative to contact our customer service within 2 days to inform us of the problem.

 

ARE THESE PRODUCTS COUNTERFEITS?

All products available on the site are guaranteed, new and authentic. Sporteqie is an authorized dealer of all brands available on the site. All products have a manufacturer warranty; if you think there is a default in the manufacturing of a product, contact our customer service.

 

DELIVERY AND HANDLING TIMES

Most orders arrive to the customer in 3-5 business days! Customers will receive an active tracking number once the product is shipped which can be used to track the shipment.

 

Delivery Times (Including Handling Times)

  • Local order (Greater Montreal) 2 - 3 business days
  • Regional order (Province of Québec) 3 - 5 business days
  • National order (Canada) 3 - 10 business days

 

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Canpar, Purolator or Canada post with tracking and with signature. It takes 2 to 6 days for delivery. ALL AMMUNITION AND PRIMERS ARE SHIPPED VIA CANPAR.

Shipping fees include handling and packing fees as well as postage cost.

No returns are accepted, in the case of a mistake in the parcel, call us as soon as possible.